Tuesday, December 23, 2008

How to Make Your Website Fail

By Matthew Henage

10. You Hired Your Nephew

So he is a electronic wiz. He plays video games, accumulates 2,000 texts on his phone a month, knows how to use the remote for your entertainment system plus took a website class in high school. You've heard that he has created a website or two and see an opportunity to save a few bucks. Sure, you can hire him for dirt cheap, but that's about what you'll end up with for your website. A few hundred dollars later, you find that the website he created has done more damage than good. You find yourself taking your URL off your business cards, stationary and email signatures. Worst of all you're missing out on potential customers and profits.

9. You Outsourced Your Work

Isn't it just so tempting to hire a programmer or designer outside of the country? I once failed to listen to the advice of other professionals on a personal project of mine and paid dearly for it. If you think communication is important in business, be ready to try doing business with a major disadvantage if you choose to do a website this way. If you are lucky to find someone that does speak enough English so you can understand each other, be ready to make a lot of phone calls at midnight to carry on this communication. And finally, you'll learn like I have and many of my colleagues that you'll be promised professionalism and competency and receive neither. The many stories I have heard, mine included, these business arrangements typically end in legal threats and unsatisfactory or unfinished work.

8. You Used Hosting Software to Easily Build Your Own Website.

Imagine finding out that someone decided to compete directly with your business. After a little bit of research you find that this competitor has no experience in your industry, has no relevant education and plans on putting little money and time in competing with your business. While you've received a related degree in your field, you've had years of experience doing what you do best and you have even excelled at it. Of course you have little reason to feel threatened by this newly learned competition. If you've decided build a website yourself and haven't succeeded online and haven't figured out why, bluntly speaking, look at your competition. When seasoned web designers and marketers are working on your competition's web presence, there is a reason why your losing valuable clients to them.

7. Your Website Looks Like it was Made in the 80's or 90's (or it was)

If you don't take your business seriously, how can you expect your clients to do the same. Your visitors are looking for the latest and greatest products or services. In short, get with it, or fail.

6. You Created a Splash Page

There are many reasons why people choose to have a splash page and none have been effective thus far in doing so. Splash pages and intro animations end up just becoming an annoyance to your visitors, especially if they come to your website more than once.

5. You Only Have One Page.

Usually in this case you have a website because you were told you needed a website. Not only is this tactic looked down upon by your users, but search engines as well. Create something of value for your visitors, design a strategy to get them to build your revenue. A one page site says, "I only did this because I had to." If you only have one page, your site is a failure.

4. Your Site Catches No Interest

If your site can't create interest in your product or services, your website will lose to the competition. Focus your attention on benefits, not features. Create page titles that make your audience want to learn more. Show how the application of your product or service will change your audiences' lives in some positive way. Design some sort of mystery that needs investigating on your site. Build your customers interest or fail.

3. You Only Hired a Web Designer/Developer.

If you forgot to appropriate sufficient funds to get visitors to your website, your website does no good for you. Not only do you need a website to succeed, but you need visitors as well, and just by building a website will not bring anyone to it. Without traffic, you will fail.

2. Your Website is Too Broad

A good looking website and a well branded website are two very different things. A good looking website might impress your audience but a well branded website will influence your audience to a profitable action. If you're running a business, the latter is the smarter choice. Every aspect of your website should be communicating the same message, from your design, to your logo, to font, text and style. Keeping these aspects of your website consistent will create a stronger and more influential brand.

1. Your Website Doesn't Influence Your Visitors to a Profitable Action.

If you didn't plan out the primary and secondary objectives of your website, then your website is probably spinning your visitors in circles. Give your website an objective, and every aspect of it should be in accomplishing it. If your trying to sell a product make it appealing and easy for them to do so, if you want them to call you on the phone do the same. Too often a website is about a company and loses its potential influence it can have to make your company more money. If you aren't getting what you need from your visitors, your website has failed. - 16035

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